+44 (0)1634 294001
Service Contracts
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HPLC systems work best if they are serviced on a regular basis. We recommend every 6 months for equipment used every day, for equipment used less often every 12 months. Laserchrom now offer a choice of how to keep your Laserchrom HPLC system at its peak efficiency. We may be able to service other manufacturers HPLC systems. Please call us to discuss on 01634 294 001 or send an email [email protected]


Option 1 - Standard Service contract

Our Standard Service Contract entitles the customer to one preventative maintenance visit per year at a cost of £700 (+ parts + VAT) per year.

Additional call out visits cost £700 each including travelling time

Option 2 - Gold Service Contract

Our Gold Service Contract entitles the customer to two preventative maintenance visits per year at a cost of £1,200.00 (+ parts + VAT) per year.

Additional call out visits cost £700 each including travelling time

Option 3 - Investors in People!
A one off price of £1,100.00 entitles you to one place on our 2 day HPLC Equipment Servicing course at Laserchrom in Rochester, Kent (worth £500) and a visit by a qualified person to your laboratory to guide you through the first preventative maintenance procedure carried out after the training (worth £700). If your equipment is Agilent 1100 or 1200, then you should attend the Agilent Equipment Servicing course instead!
Terms and Conditions:
  • Service contracts are available only on the UK mainland
  • Prices do not include VAT
  • Site visits will be made as soon as possible. Where possible this will be next day, but we do not guarantee this. Priority is always given to those with a service contract.
  • Parts are charged at our published prices.
New HPLC Equipment
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Requirements of an HPLC Method
List of manuals available as pdf
3 Month Warranty
Terms and Conditions of Warranty
Service Contracts
On-site Troubleshooting and support
Servicing Guides
Changing a Piston
Changing a Piston Seal
Changing Check Valves
Changing a Lamp
Servicing an injection valve
Spare Parts
Service parts
Tubing, nuts ferrules etc
HPLC Equipment Servicing
Other HPLC Courses
Used HPLC Equipment Wanted